Specialised Training Services

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Training at AST

Training your workers can be a tremendous drain on your time and resources. But before you dismiss the idea of helping your employees learn new skills, consider the few ways that All States Training can help your employees and your company.

We believe that all businesses should continually improve their work practices and infrastructure to stay competitive in an increasingly global market. Training staff to manage the implementation to new technology, work practices and business strategies can act as a benchmark for future recruitment and quality assurance practices.

At AST, our specialised training services can improve:

Efficient work practices

Staff morale and satisfaction

Soft skills such as inter-staff communication and leadership

Time management

Customer satisfaction

To discuss how an All States Training Partnership can benefit you use the contact form on our website
or by calling our office direct on (07) 4123 0415.

Our Training Services

Induction Training

This is training that an employee will receive when they first join an organisation or begin a new role. This type of training is designed to provide the employee with the essential skills needed to perform their job. Induction training can also include an introduction to the company ethos, values and culture so that the employee is aware of the behaviours expected of them.

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On The Job Training

As the name suggests, on the job training, is training provided during the regular performance of duties. This can take a variety of forms including:

The employee being guided through a task or process by a colleague or supervisor, so that the employee knows how to perform the task and to what standard.

Shadowing - spending time with an expert so that the employee can observe how the expert performs their daily duties.

Observations - the employee is observed whilst they perform their duties. At the end of the observation, the observer will provide the employee with feedback on their performance.

Coaching - the employee will learn new skills (not knowledge) and have the opportunity to practice the skills with the coach before using the skills in the workplace. An effective coach will review the employee’s performance to ensure that the employee uses the newly learnt skills until they become a habit.

Mentoring - the employee is partnered with an experienced employee so that they can discuss performance. The experienced person is known as the mentor and the employee they are partnered with is what we will call the mentoree. The mentoree will discuss their performance and problems with the mentor.

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Off the Job Training

This is training provided away from the employee’s usual work environment and the employee will stop their usual duties/work during the training. Off the job training may be in the same building or off site. This training may be provided by trainers working for the same employer as the employees being trained or an outside company hired by the employer

If this all sounds confusing and you have no idea where to start, please contact us.

Our friendly staff will be happy to assist you with any enquiries you may have about training and how we can assist to make your business run smoother.

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